Joining KeyHealth as a member or as a Broker is easy.
Please see the steps below.
Private Member Application
Local Government Application
Broker Application
New Member Journey (Private Member)
Join KeyHealth
Welcome to the KeyHealth website.
Click on JOIN NOW to become a member.
Step 1
Complete your details
Click on PRIVATE MEMBER APPLICATION and complete your contact information.
Step 2
Send us your details
When you click on the SUBMIT button, your information will be sent to a member of our sales team.
Step 3
We’ll contact you
A member of our direct sales team will contact you to complete your membership application.
Step 4
We’ll evaluate your application
Depending on your information provided, your membership application might undergo medical underwriting.
Step 5
We’ll activate your membership
Once your application has been processed and the underwriting (if applicable) completed and accepted by you, we will activate your membership.
Step 6
Welcome to KeyHealth
We will send you an SMS welcoming you to the scheme as well as your membership certificate.
Step 7
That’s a wrap!
Finally, we’ll send you your membership card/s and a link to the KeyHealth WRAP with all the important medical aid information you need.
Step 8
*Application Evaluation - Step 5
Medical underwriting – A process during which your medical history is evaluated to determine if any waiting periods (general and condition-specific) and/or increased premiums (late joiner penalties) should be imposed.
Three-month general waiting period
- Valid for three months from your membership activation date
- No medical expenses will be covered during this period
- The waiting period is subject to legislation on prescribed minimum benefits (PMBs)
Condition-specific waiting period
- Valid for 12 months from your membership activation date
- The waiting period is enforced in respect of pre-existing conditions
- No medical expenses will be covered during this period
Late joiner penalty
- If you or any of your dependants join a medical scheme for the first time after the age of 35
- This penalty will apply for the duration of your membership
