As you know, KeyHealth is all about keeping things as simple as possible for our members. Often, keeping things simple requires a smart approach. Our new Mobi Membership Card is an exciting new initiative that utilised the power of technology to simplify your member experience. This exciting new initiative is still only in its first phase. Keyhealth members can except great new functionality as the application evolves in the future. To view the communication explaining this exciting initiative, click here. Please note the Keyhealth app can only be downloaded on phones operating on Android, Windows or iPhone operating systems.
As from Monday, 18 August the hours of operation of the Online Chat (Live Support) facility will be expanded to enhance our Client Service offering to members. In addition to the current availability every Monday to Friday between 08:00 and 16:00, members will now also be able to chat to Client Service Consultants every Monday to Friday, excluding public holidays, between 08:30 and 19:00 in the evening.
The expansion of this service will allow members who are unable to address their enquiries with the Scheme due to work commitments during the day, an opportunity to do so after hours. We trust that this enhancement of our service offering will help to simplify your life even more!